IMPACT AREAS

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Financial Protection

Through our Financial Protection Program (FPP), we focus on safeguarding consumer protections and issues that impact consumers’ wallets and quality of life, including identity theft, home foreclosure and predatory lending.

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Healthcare Access

The Health Access Program (HAP) seeks to ensure and expand access to safe and affordable healthcare for all Georgians through consumer empowerment, policy development and advocacy.

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Consumer Energy

The Consumer Energy Program (CEP) advocates on behalf of Georgia’s residential and small business customers in energy-related matters before Georgia’s Public Service Commission (PSC) and at the state capitol.

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Civil Justice

We seek to protect the right to trial by jury and promote access to the courts for all Georgians, regardless of age, gender, ethnicity or economic level.

CONSUMER GUIDES

Advocacy Guide

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Advocates, community members, and others working on issues at the state-level often seek to spur legislative change.

The guide is designed to be used both independently and together to help shape your advocacy strategy and connect with elected officials.

Medical Bills and Debt Guide

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If you are one of millions of people struggling with medical bills or want to know how to lessen and manage your medical debt, this guide is for you!

Military Consumer Guide

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Military families are at a shockingly high risk for scams and deceptive business practices. The Guide will teach you how to protect yourself from common scams and inform you about your rights as a consumer.

Resource Directory

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Use this guide to jumpstart your research, explore avenues of advocacy you may be unfamiliar with, and connect with organizations working in your community.
This directory was curated as a guide for resources from individual and community-level perspectives. Organizations that provide assistance or guidance within each issue area are sub-categorized by geographic region.

Safer Lending Guide

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This guide takes an in-depth look at the types of small-dollar loans permitted in Georgia, how they are regulated, and who predatory lenders target.

POLICY PAPERS

Equity Impacts of Legislation

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This paper provides recommendations for adopting and implementing an Equity Impact Tool (EIT) to help lawmakers evaluate the positive and negative effects of certain legislation on historically disadvantaged groups in Georgia.

Keeping the Lights On

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Community solar presents an ideal alternative for low-income households who rent, cannot afford the high upfront costs of rooftop solar panels, live in multi-family housing, or lack suitable rooftops for panels.

Managing Garnishment Actions

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This paper provides recommendations for state law amendments to help Georgians pay off their debt while still maintaining a livable wage.

GEORGIA NEWS

Unsung health care heroes, community health workers seek more awareness
Unsung health care heroes, community health workers seek more awareness

By Donovan J. Thomas | The Atlanta Journal-Constitution — Community health workers help reduce...

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Medical debt affects millions, and advocates push IRS, consumer agency for relief
Medical debt affects millions, and advocates push IRS, consumer agency for relief

By Noam Levey, NPR — Dozens of advocates for patients and consumers, citing widespread harm...

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Fuel costs could drive up Georgia Power bills by another 17%
Fuel costs could drive up Georgia Power bills by another 17%

By Jeff Amy, The Associated Press — ATLANTA (AP) — Georgia Power Co. bills could go up another...

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Proposed bill would close loophole, putting restrictions on title pawn companies
Proposed bill would close loophole, putting restrictions on title pawn companies

Watch full video here. By Justin Gray, WSB-TV — ATLANTA — New legislation at the State Capitol...

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Metro man wants to help others after insurance company repeatedly denied life-saving surgery
Metro man wants to help others after insurance company repeatedly denied life-saving surgery

Watch full video here. By Justin Gray, WSB-TV — HENRY COUNTY, Ga. — A Henry County man says a...

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Bill would make car title loans subject to state’s cap on interest rates
Bill would make car title loans subject to state’s cap on interest rates

By T.A. DeFeo, The Center Square contributor — (The Center Square) — Rep. Josh Bonner...

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Georgia struggles to protect residents from debt collectors
Georgia struggles to protect residents from debt collectors

By T.A. DeFeo, The Center Square contributor – (The Center Square) — Georgia’s...

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Consumer advocates call for better debt protections in Georgia
Consumer advocates call for better debt protections in Georgia

Listen to the full interview here. By Jim Burress, WABE All Things Considered — During the...

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<strong>Report: Georgia Receives “F” Rating in Report, Fails to Protect Residents from Debt Collectors</strong>
Report: Georgia Receives “F” Rating in Report, Fails to Protect Residents from Debt Collectors

Atlanta, GA, January 30, 2023 – With millions of families struggling to find financial stability...

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Another Vogtle reactor issue will delay new unit’s operation
Another Vogtle reactor issue will delay new unit’s operation

By Drew Kann, The Atlanta Journal-Constitution — Unit 3 was expected to be operational by the...

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