IMPACT AREAS

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Financial Protection

Through our Financial Protection Program (FPP), we focus on safeguarding consumer protections and issues that impact consumers’ wallets and quality of life, including identity theft, home foreclosure and predatory lending.

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Healthcare Access

The Health Access Program (HAP) seeks to ensure and expand access to safe and affordable healthcare for all Georgians through consumer empowerment, policy development and advocacy.

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Consumer Energy

The Consumer Energy Program (CEP) advocates on behalf of Georgia’s residential and small business customers in energy-related matters before Georgia’s Public Service Commission (PSC) and at the state capitol.

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Civil Justice

We seek to protect the right to trial by jury and promote access to the courts for all Georgians, regardless of age, gender, ethnicity or economic level.

CONSUMER GUIDES

Advocacy Guide

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Advocates, community members, and others working on issues at the state-level often seek to spur legislative change.

The guide is designed to be used both independently and together to help shape your advocacy strategy and connect with elected officials.

Medical Bills and Debt Guide

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If you are one of millions of people struggling with medical bills or want to know how to lessen and manage your medical debt, this guide is for you!

Military Consumer Guide

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Military families are at a shockingly high risk for scams and deceptive business practices. The Guide will teach you how to protect yourself from common scams and inform you about your rights as a consumer.

Resource Directory

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Use this guide to jumpstart your research, explore avenues of advocacy you may be unfamiliar with, and connect with organizations working in your community.
This directory was curated as a guide for resources from individual and community-level perspectives. Organizations that provide assistance or guidance within each issue area are sub-categorized by geographic region.

Safer Lending Guide

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This guide takes an in-depth look at the types of small-dollar loans permitted in Georgia, how they are regulated, and who predatory lenders target.

POLICY PAPERS

Equity Impacts of Legislation

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This paper provides recommendations for adopting and implementing an Equity Impact Tool (EIT) to help lawmakers evaluate the positive and negative effects of certain legislation on historically disadvantaged groups in Georgia.

Keeping the Lights On

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Community solar presents an ideal alternative for low-income households who rent, cannot afford the high upfront costs of rooftop solar panels, live in multi-family housing, or lack suitable rooftops for panels.

Managing Garnishment Actions

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This paper provides recommendations for state law amendments to help Georgians pay off their debt while still maintaining a livable wage.

GEORGIA NEWS

What customers need to know about the AT&T cell data breach
What customers need to know about the AT&T cell data breach

By Savannah Sicurella and J. Scott Trubey Nearly all AT&T cellular customers have...

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AT&T says hackers breached customer cellular calls and texting records
AT&T says hackers breached customer cellular calls and texting records

By J. Scott Trubey, Savannah Sicurella and Michael E. Kanell AT&T on Friday announced that...

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Medical equipment marked up over 1,000% at the doctor’s office
Medical equipment marked up over 1,000% at the doctor’s office

By WSBTV.com News Staff ATLANTA — Channel 2 Consumer Adviser Clark Howard has a...

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Georgians suffer sweltering heat, rising energy bills
Georgians suffer sweltering heat, rising energy bills

By Emily Jones | WABE This coverage is made possible through a partnership between WABE...

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Georgia Power customers paying extra after completion of state’s nuclear power plant
Georgia Power customers paying extra after completion of state’s nuclear power plant

By WSBTV.com News Staff Watch Video Here COBB COUNTY, Ga. — As temperatures rise, so does your...

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Repo tow truck driver dodges tragedy as car flips over
Repo tow truck driver dodges tragedy as car flips over

Lenders are required to give customers 10 days notice before repossessing. By Harry Samler...

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Gov. Kemp tours Plant Vogtle, now the largest provider of clean energy in the U.S.
Gov. Kemp tours Plant Vogtle, now the largest provider of clean energy in the U.S.

By Fred Blankenship, WSB-TV ATLANTA — Georgia is now the largest provider of clean energy in the...

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Want to contact the Georgia Public Service Commission? Here’s how.

A guide to interacting with the board that controls energy policy in Georgia. By Lyndsey Gilpin...

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Review: Georgia hospitals rank 23rd nationally

By T.A. DeFeo | The Center Square contributor (The Center Square) — Georgia’s hospitals...

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