PROTECTING CONSUMERS SINCE 2002

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Healthcare Access

We seek to ensure and expand access to safe, quality, affordable healthcare for all Georgians through consumer empowerment, policy development, and advocacy.
Our healthcare access advocacy focuses its efforts primarily on vulnerable Georgians whose healthcare needs are often neglected, such as low-income individuals, the uninsured and under-insured, rural residents, and those who do not speak English well. Through our consumer-centered mission, we educate Georgians on important healthcare issues and promote consumer-friendly policies at the various levels of government and business where such decisions are made.

Healthcare Links & Resources

Program Details

We have direct contact with consumers through educational presentations and the Georgia Watch consumer help line.  By talking to consumers who call Georgia Watch and responding to emails sent through the website, we directly assist Georgians with their healthcare and medical expense questions. Not only does Georgia Watch help individuals when responding to these inquiries, but the organization also becomes educated about the real issues consumers face all over the state. We also create resources to educate consumers, lawmakers, and other stakeholders about developments in healthcare policy.

Whether undertaken by Georgia Watch independently, or in concert with partner organizations, advocating for consumer-friendly policies at various levels of government has always been critical to our healthcare access work. It is our contact with consumers, and the information we gain from them, that gives Georgia Watch a unique perspective that we use when doing policy and advocacy work.

  • We approach policy development with an open mind that focuses on the consumer and not a particular ideology.
    • We participated in the PCORI project to explore care provided by advanced practice registered nurses, telehealth technology, or school-based clinics in rural areas.
  • We give consumers a voice in the State Legislature and monitors actions taken by federal and state administrative agencies that affect Georgia healthcare consumers.
  • We publish policy papers on various healthcare access issues, with a particular focus on rural and vulnerable healthcare consumers’ needs:
ConcernDescriptionResources
Healthcare AccessShort National Consumer Law Center guide for dealing with medical bills and debt.Dealing with Medical Debt: Consumer Advice from NCLC
Healthcare AccessAn up-to-date guide for uninsured individuals seeking low-cost healthcare.Accessing Affordable Healthcare: A Guide for the Uninsured
Healthcare AccessFind a healthcare provider in your community using the Healthy Mothers Healthy Babies resource line and online search portal: 1-800-300-9003Find a Provider
Medical BillsA resource from Georgia Watch on managing medical bills and medical debt.Georgia Consumer Guide for Medical Bills and Debt
Healthcare AccessThe Indigent Care Trust Fund (ICTF) is a state-sponsored program that subsidizes care for low-income individuals at participating hospitals.Indigent Care Trust Fund
Medical BillsA resource for finding assistance with medical bills and medical debtMedical Bills: Find Help
Medical BillsA one-page resource from Georgia Watch on handling medical bills and avoiding surprise billsMedical Bills: Know Your Rights!
Free ClinicsFind a free or charitable health clinic near you with this searchable map from the National Association of Free & Charitable Clinics.Free and Charitable Clinics
ACA & Taxes (Spanish)¿Qué es la multa? ¿Cuánto costaría la multa? ¿Qué sucede si no solicité mi carta de exención en Internet por medio de la página healthcare.gov? ¿Todavía puedo solicitar una exención?Asistencia Médica Asequible: Multas y Exenciones
Patient SafetyFind out your hospital’s safety grade.Leapfrog Hospital Safety Grade
Healthcare AccessFind your county health department where you can get immunizations, prenatal care, pediatric services, cancer screenings, etc.Public Health Departments
Health InsuranceContact the Insurance Commissioner’s Office to file a complaint regarding any kind of insurance policy in Georgia.Georgia Department of Insurance
Healthcare AccessSearch Georgia’s Community Health Centers, an important resource for the uninsured.Georgia Association for Primary Health Care
Hospital AccountabilityFinancial assistance is a crucial component of the safety net system, as it provides a bridge to care for those who might otherwise not receive it.Health Voices: Financial Assistance at Hospitals
Healthcare AccessNeed answers about access to healthcare coverage? HealthCare.gov is your best online resource for subsidized health insurance sold in the Affordable Care Act Marketplace.  Also, feel free to contact a Georgia Watch navigator for answers.HealthCare.Gov
MedicareNeed assistance with Medicare? Visit the official U.S. Government site for Medicare, providing health insurance for disabled individuals or those 65 and older.Medicare.gov
Healthcare for KidsLearn more about PeachCare for Kids®, a comprehensive healthcare program for uninsured children living in Georgia.PeachCare for Kids
MedicaidMedicaid provides a health insurance option for limited groups of low-income Georgians: children, parents, pregnant women, women with breast or cervical cancer and people who are aging, blind and/or disabled.Georgia’s Medicaid Program
Healthcare CostsThe Patient Advocate Foundation provides services related to medical debt negotiation and co-pay assistance.Patient Advocate Foundation
Patient SafetyThe GCMB licenses physicians, physician assistants and other provider types.  Complaints against physicians and other providers should be filed with the GCMB.Georgia Composite Medical Board
Find HospitalsThis resource provided by the Georgia Department of Community Health allows you to find hospitals, personal care homes, nursing home and ambulatory surgical centers near you.GAMap2Care
Healthcare AccessCharitable care clinics offer free or reduced-cost healthcare services to those who qualify.  Find one in your area.Georgia Charitable Care Network

 

Health Access Program Reports & Primers

ConcernDescriptionResources
Healthcare AccessShort National Consumer Law Center guide for dealing with medical bills and debt.Dealing with Medical Debt: Consumer Advice from NCLC
Healthcare Access

An up-to-date guide for uninsured individuals seeking low-cost healthcare.

Accessing Affordable Healthcare: A Guide for the Uninsured
Medical BillsA factsheet on Georgia’s Surprise Billing Law.What You Need to Know About Georgia’s Surprise Billing Law
Medical BillsA resource from Georgia Watch on managing medical bills and medical debt.Georgia Consumer Guide for Medical Bills and Debt
Healthcare AccessThe Indigent Care Trust Fund (ICTF) is a state-sponsored program that subsidizes care for low-income individuals at participating hospitals.Indigent Care Trust Fund
Medical BillsA resource for finding assistance with medical bills and medical debtMedical Bills: Find Help
Medical BillsA one-page resource from Georgia Watch on handling medical bills and avoiding surprise billsMedical Bills: Know Your Rights!
Hospital AccountabilityThe Metropolitan Atlanta Hospital Accountability Project examines the financial practices of metropolitan area not-for-profit and for-profit hospitals in regards to health care access and affordability.The Metropolitan Atlanta Hospital Accountability Project
Hospital AccountabilityFinancial assistance is a crucial component of the safety net system, as it provides a bridge to care for those who might otherwise not receive it.Health Voices: Financial Assistance at Hospitals
Hospital AccountabilityOn March 23, 2010, the Patient Protection and Affordable Care Act was signed into law. The law addresses the practices of private nonprofit hospitals and implements crucial consumer protections for billing and collections and hospital financial assistance policies.Hospitals and the Patient Protection and Affordable Care Act
Healthcare AccessGeorgia families are facing a crisis of affordable health as many struggle with exorbitant medical bills, chronic conditions and minimal access to adequate care.Healthcare Affordability in Georgia
Health InsuranceIn recent years, Georgia consumers have seen their health insurance premiums skyrocket with few resources to measure how their premium dollars are actually spent or what represents good value in an insurance policy.Medical Loss Ratio Rules: Ensuring Value for Georgia’s Health Care Consumers
Hospital AccountabilityMore than one million Georgians – about 12 percent – do not speak English at home. These Georgians may be Limited English Proficient (LEP), meaning they cannot speak, read, write or understand the English language in a manner that allows them to effectively interact with health care providers.Language Access at Hospitals
Hospital AccountabilityHospitals are the central component of Georgia‘s vast and complicated health care system. As key health care providers that offer a wide range of services, these hospitals have a unique opportunity to help reduce access disparities for vulnerable populations – particularly those that are low-income, uninsured and underinsured.Georgia nonprofit hospitals, the provision of community benefits and the vulnerable patient
Hospital AccountabilityAn overview of hospital governance, operations and community benefits in Georgia.Georgia Hospital Primer
Healthcare AccessGeneral tips for accessing affordable healthcare.Healthcare Affordability Primer
Patient SafetyA guide to common consumer safety concerns found in healthcare settings.

Patient Safety Primer

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