IMPACT AREAS

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Financial Protection

Through our Financial Protection Program (FPP), we focus on safeguarding consumer protections and issues that impact consumers’ wallets and quality of life, including identity theft, home foreclosure and predatory lending.

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Healthcare Access

The Health Access Program (HAP) seeks to ensure and expand access to safe and affordable healthcare for all Georgians through consumer empowerment, policy development and advocacy.

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Consumer Energy

The Consumer Energy Program (CEP) advocates on behalf of Georgia’s residential and small business customers in energy-related matters before Georgia’s Public Service Commission (PSC) and at the state capitol.

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Civil Justice

We seek to protect the right to trial by jury and promote access to the courts for all Georgians, regardless of age, gender, ethnicity or economic level.

CONSUMER GUIDES

Advocacy Guide

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Advocates, community members, and others working on issues at the state-level often seek to spur legislative change.

The guide is designed to be used both independently and together to help shape your advocacy strategy and connect with elected officials.

Medical Bills and Debt Guide

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If you are one of millions of people struggling with medical bills or want to know how to lessen and manage your medical debt, this guide is for you!

Military Consumer Guide

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Military families are at a shockingly high risk for scams and deceptive business practices. The Guide will teach you how to protect yourself from common scams and inform you about your rights as a consumer.

Resource Directory

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Use this guide to jumpstart your research, explore avenues of advocacy you may be unfamiliar with, and connect with organizations working in your community.
This directory was curated as a guide for resources from individual and community-level perspectives. Organizations that provide assistance or guidance within each issue area are sub-categorized by geographic region.

Safer Lending Guide

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This guide takes an in-depth look at the types of small-dollar loans permitted in Georgia, how they are regulated, and who predatory lenders target.

POLICY PAPERS

Equity Impacts of Legislation

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This paper provides recommendations for adopting and implementing an Equity Impact Tool (EIT) to help lawmakers evaluate the positive and negative effects of certain legislation on historically disadvantaged groups in Georgia.

Keeping the Lights On

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Community solar presents an ideal alternative for low-income households who rent, cannot afford the high upfront costs of rooftop solar panels, live in multi-family housing, or lack suitable rooftops for panels.

Managing Garnishment Actions

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This paper provides recommendations for state law amendments to help Georgians pay off their debt while still maintaining a livable wage.

GEORGIA NEWS

Georgia struggles to protect residents from debt collectors
Georgia struggles to protect residents from debt collectors

By T.A. DeFeo, The Center Square contributor – (The Center Square) — Georgia’s...

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Consumer advocates call for better debt protections in Georgia
Consumer advocates call for better debt protections in Georgia

Listen to the full interview here. By Jim Burress, WABE All Things Considered — During the...

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<strong>Report: Georgia Receives “F” Rating in Report, Fails to Protect Residents from Debt Collectors</strong>
Report: Georgia Receives “F” Rating in Report, Fails to Protect Residents from Debt Collectors

Atlanta, GA, January 30, 2023 – With millions of families struggling to find financial stability...

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Another Vogtle reactor issue will delay new unit’s operation
Another Vogtle reactor issue will delay new unit’s operation

By Drew Kann, The Atlanta Journal-Constitution — Unit 3 was expected to be operational by the...

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Starting next year, customers will pay higher Georgia Power bills
Starting next year, customers will pay higher Georgia Power bills

GA Power customers will see about a 12% increase over the next three years

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‘Completely out of line’: Georgia Power proposes 12% rate hike, could raise bills by $14 in 2023
‘Completely out of line’: Georgia Power proposes 12% rate hike, could raise bills by $14 in 2023

Liz Coyle with watchdog group Georgia Watch says even more increases are likely to come.

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As Vogtle’s nuclear units move toward completion, rate hikes lie ahead
As Vogtle’s nuclear units move toward completion, rate hikes lie ahead

By Drew Kann, The Atlanta Journal-Constitution — The two new nuclear reactors under construction...

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Nearly 40% of Georgia hospitals earned average marks for safety from independent watchdog
Nearly 40% of Georgia hospitals earned average marks for safety from independent watchdog

By T.A. DeFeo, The Center Square — Roughly four in 10 Georgia hospitals earned a grade of C...

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Marking the 10th Anniversary: Leapfrog Group Announces Fall 2022 Hospital Grades for Georgia
Marking the 10th Anniversary: Leapfrog Group Announces Fall 2022 Hospital Grades for Georgia

Atlanta, GA, November 30, 2022 – Marking the tenth anniversary of the Leapfrog Hospital Safety...

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How title lenders trap poor Georgians in debt with triple-digit interest rates
How title lenders trap poor Georgians in debt with triple-digit interest rates

By Margaret Coker/The Current GA, Joel Jacobs/ProPublica, with research by Mollie...

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